FAQs

⛵ Frequently Asked Questions (FAQs) ⛵

 

🌞 How can I place an order? To place an order, simply browse our online store, select the items you love, and add them to your cart. Proceed to checkout, fill in your details, and complete the purchase securely. 

 

🌞 What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. Choose the option that suits you best at checkout.

 

🌞 Do you have a physical store? Currently, we operate exclusively online. Our products are available for purchase through our website, providing a convenient and secure shopping experience.

 

🌞 Are you on social media? Yes we are. You can find us both Instagram ja Facebook @sunnysailingdays.

 

🌞 How can I order the right size? Our hoodies and tees fits true to size, and you can generally order your usual size. If you're unsure about the right size, it's a good idea to take a closer look at the sizing details.

Returning products of the wrong size uses valuable natural resources and increases emissions due to transportation. To help you choose the perfect fit, we provide detailed measurements in our Size Chart. The Size Chart can be found with each product description.

Still unsure? Our friendly customer support team is here to assist you. Let's work together to find your ideal size and protect our planet!

 

🌞 Can I modify or cancel my order after it's placed? Once an order is confirmed, modifications or cancellations are challenging. Please review your order carefully before completing the purchase. For urgent changes, contact our customer support info@sunnysailingdays.com as soon as possible.

 

🌞 How can I track my order? Once your order is shipped, you will receive a confirmation email with tracking details. Use the provided information to track your package and stay updated on its delivery status.

 

🌞 How long does shipping take? Shipping usually takes 4-9 business days. However, during peak times and holiday seasons, it may take longer, so it's a good idea to order your items in advance.

 

🌞 Do you ship internationally? No, we ship only to USA at the moment.

 

🌞 What is your return policy? We want you to be satisfied with your purchase and offer a 30-day return policy. If you're not happy with your order, please review our Return Policy for instructions on returns, exchanges, and refunds. https://sunnysailingdays.com/policies/refund-policy

 

🌞 Are your products ethical and eco-friendly? We strive to be environmentally conscious. While not all products are explicitly labeled as eco-friendly, we are committed to sourcing sustainable materials whenever possible. Check the product descriptions for specific details. We also use manufacturers who are committed to ethical and sustainable means of production.

 

🌞 How can I become a brand ambassador? We welcome passionate individuals to join our brand ambassador program. Fill out the application form in our "Partner with Us" section, and we'll be in touch with further details.

 

🌞 How can I contact customer support? For any inquiries or assistance, please contact our customer support team through the "Contact Us" page on our website or send an email to info@sunnysailingdays.com. 

 

If you have any additional questions, feel free to reach out!

We'll be happy to assist you! 🌞⛵